FAQs

You can put soft food scraps, cold water, dish soap, and ice cubes in your garbage disposal. Avoid inserting grease, fibrous vegetables, eggshells, hard items like bones and fruit pits, starchy foods, and coffee grounds, as these can damage or clog the system. For any disposal or plumbing issues, consider seeking assistance from our team at Zurn Plumbing.

While chemical drain cleaners can effectively clear certain clogs, they can also pose some risks. These cleaners often contain harsh chemicals that can be harmful to both human health and the environment. The heat produced by caustic and acidic drain cleaners can potentially damage pipes, especially older or plastic ones, which can weaken and crack over time. Therefore, repeated use of chemical drain cleaners may result in expensive repairs or replacements. For safer alternatives, consider enzymatic drain cleaners, which use natural enzymes and bacteria to break down organic matter.

Nonetheless, if a drain issue persists, it is recommended to consult a professional service, such as Zurn Plumbing, to help ensure the necessary care and appropriate methods are applied to solve your plumbing issues.

There are several reasons why hot water can run out quickly. It could be due to sediment buildup inside the water heater tank over time or a broken dip tube. A faulty thermostat that needs resetting or adjusting can also contribute to the issue. Alternatively, the problem could stem from increased demand during peak usage times, a water heater with insufficient capacity, power supply issues, or even a bad lower heating element. For a precise diagnosis, consider reaching out to the professionals at Zurn Plumbing.

Drains can become clogged due to various reasons. Hair or fur mixed with soap scum or grease can create blockages over time. Accumulation of inappropriately flushed objects, like toys or hygiene products, can also lead to clogs in the pipe system. Another common reason is the rinsing of grease or oils down the drain, which can solidify upon cooling and form a blockage. The continual buildup of soap residue can also disrupt normal flow. Food waste, particularly certain types such as coffee grounds, egg shells, or starchy items, may also cause clogs if disposed of improperly, especially in the absence of a garbage disposal.

Hard water can lead to mineral buildup inside the pipes, which can progressively create a blockage. Lastly, poor water flow due to incorrectly sized pipes, improperly installed fixtures, or a problem with local water pressure can cause drainage problems. If a blockage persists, it’s recommended to seek professional help like Zurn Plumbing.

When hiring a plumber, check for a valid state plumbing license and adequate liability insurance. Assess their experience and reputation through online reviews or personal recommendations, and verify if they offer warranties for work and parts. Lastly, ensure they provide upfront pricing with clear quotes and explanations for any potential extra costs.

Here at Zurn Plumbing, we’re not just about fixing pipes and drains. We’re about providing solutions customized for you. Have a drain that’s giving you trouble? Our team will help you unclog it and perform maintenance checks to prevent any possible issues down the line.

Are you worried about your water heater? Whether it needs repair or you’re contemplating a new installation, we ensure it runs as efficiently as possible. If your sewer line is causing headaches, let us be the problem solvers. We’ll repair and replace as needed, ensuring everything runs smoothly.

Our services also extend to maintaining and repairing water supply lines, keeping that essential flow of clean water to your home or business unimpeded. If you’re wrestling with issues related to sanitary plumbing, from pesky toilets to stubborn sinks, we’ve got you covered.

We’re ready to serve you no matter where you are—whether your personal home or a commercial building. We believe in fostering strong customer relationships, and the quality of our work reflects this commitment.

Please take a few minutes to check out our service pages for details.

As a general guideline, scheduling a professional plumbing inspection at least once a year is recommended. This allows any minor issues to be detected and fixed before they become big problems. However, you might benefit from more frequent checks if your property is older or has had significant plumbing issues. Also, it’s always a good idea to get an inspection if you notice any signs of plumbing problems, such as unusual noises, slow drains, or sudden changes in water pressure. Remember, preventative maintenance is critical to a well-functioning plumbing system.

At Zurn Plumbing, our commitment to safety is as strong as our commitment to providing top-notch service. We begin any job by carefully inspecting your home for potential safety hazards that could occur during the plumbing work. We also ensure we have relevant emergency contacts readily available to handle any unforeseen incidents. Rigorous checks are performed on all our equipment to prevent any technical misfortunes. Our team always uses protective gear and takes precautions to safeguard your living spaces during the work process. Once completed, we pay utmost attention to leaving your home as neat as we found it by conducting a thorough clean-up. This way, we ensure that our presence causes minimal disturbance to your routine yet leaves maximum efficiency in our wake. Here at Zurn Plumbing, your safety and satisfaction are always at the forefront of our services.

Zurn Plumbing has proudly served the Atlanta community’s plumbing needs for nearly 40 years. We were established in 1985. Our extensive experience across these decades enables us to address various plumbing issues seamlessly. Unique challenges are tackled with a blend of time-tested methods and contemporary innovations, all emerging from our rich history in the field. We’re committed to providing our customers with reliable, high-quality service that they can trust. That’s the Zurn Plumbing guarantee.

Zurn Plumbing proudly provides services north metro Atlanta – north of I-20.

For further details about specific locations within our service range, please refer to our ‘Service Areas’ page. We strive to extend our best-in-class services to as many customers as possible.

Yes, Zurn Plumbing occasionally will offer special discounts and promotional offers to our valued customers.

Zurn Plumbing is committed to providing customers peace of mind through the warranties and guarantees accompanying our wide range of plumbing services. All faucets, fixtures and appliances supplied by Zurn are warranties for 2 full years. Water heaters are warrantied by Zurn for 10 years on the tank, 2 years on parts and labor.  Sewer and drain clean is warrantied for 2 weeks.  Repairs and repair parts are warrantied for 90 days.

The best way to prevent plumbing problems is to be proactive and implement a few practical measures. First, familiarize yourself with the location of your main water valve so you can quickly turn off the water in emergencies. Be cautious about what goes down the drain; avoid substances like hair, grease, and “flushable” wipes, and consider using drain screens to protect your pipes. Regular maintenance checks, such as looking for leaks, monitoring water pressure, and ensuring your water heater is working efficiently, can help prevent issues from escalating. Although some steps can be taken independently, scheduling routine professional inspections and servicing from experts like Zurn Plumbing will significantly contribute to maintaining your plumbing systems’ longevity and efficiency.

We focus on clear communication and efficient planning to minimize disruption during a plumbing project, ensuring you know project timelines and potential disruptions. We keep all workspaces clean and organized so they don’t interfere with your living spaces. Our team strictly adheres to schedules to meet the agreed project timelines and employs practical problem-solving strategies to minimize temporary inconveniences. Whenever possible, we plan our work around your routine to maintain a typical atmosphere at your home. At Zurn Plumbing, we prioritize providing excellent service with the most negligible impact on your daily life.

Question: What certifications do you have?

Answer: Zurn Plumbing takes pride in our continuous pursuit of education on new plumbing products and techniques to improve your plumbing systems. Our certifications include:

• Moen Certified Service Plumbers
• Rinnai Installation and Repair Certified
• Gas-Tite and Trak Pipe Certified
• Goulds Pump Dealer Association
• Georgia Soil and Water Conservation Commission Level 1A
• Aqua Pure Water Filtration Certified
• Navien Installation and Repair Certified

We have also been members of the Plumbing-Heating-Cooling Contractors Association of Georgia for over 20 years and received the Contractor of the Year award multiple times. We are a part of the Nexstar Network for service industry professionals that helps us improve our business practices.

Yes, Zurn Plumbing is both licensed and insured. A license signifies that we have met specific industry and training standards and have been legally authorized to operate as a professional plumbing company. It ensures that we adhere strictly to the local and state regulations while protecting our clients’ safety, health, and welfare.

Moreover, being insured provides a safety net for us and our clients. Our insurance will cover the costs if an accident occurs during work. This means any damage done to your property due to our work will not come out of your pocket but will be covered by our insurance. This protects clients from unnecessary out-of-pocket expenditures in the event of an unforeseen mishap. We also carry a comprehensive worker’s compensation policy that protects our employees while on the job.

The combination of being licensed and insured highlights our professionalism and commitment to providing secure and high-standard services. It gives clients confidence and peace of mind knowing they are dealing with a responsible and qualified plumbing provider.

We cannot always know the best estimate for the services you are requesting when we book your appointment.  We rely on our professional technicians to give you a complete evaluation of your plumbing issue once at your property so they can present you with the best solutions and pricing.   We do charge a nominal site visit to have the technician come to your property and evaluate.

Yes, a running toilet can significantly raise your water bill. Over time, even a minor leak can result in substantial water waste, with some estimates reporting up to 200 gallons wasted per day for more severe leaks. Therefore, addressing and fixing a running toilet as soon as it’s noticed helps to prevent unnecessary water waste and financial costs.

Epoxy pipe lining is known for its durability, with a typical lifespan of 50 years or more. Its extended lifespan is due to its ability to protect pipes from external invasions and internal damage. Essentially, epoxy pipe lining presents a cost-effective and time-efficient alternative to complete pipe replacement while offering comparable longevity.

The lifespan of cast iron sewer pipes can vary significantly based on several factors, including usage, regular maintenance, and environmental conditions. On average, cast iron sewer lines can last between 50 to 75 years. However, well-maintained sewer systems can potentially remain functional for up to 100 years or longer.

Yes, it’s possible to patch a cracked clay sewer pipe, typically by using pipe relining or pipe patching techniques, essentially creating a new line within the old one. However, the effectiveness of these methods depends on the extent of the damage. Minor cracks can often be successfully patched, but a more extensive repair or complete pipe replacement might be required for significant damage. Always remember that proper diagnosis using methods such as sewer camera inspection is critical to identifying the cause of the problem and selecting the best repair strategy.

Trenchless pipe repair or replacement presents a viable alternative to traditional methods for several reasons. First, it is more efficient. This technology allows repairs to be made with just 1 or 2 entry points to the existing drain pipe. Excavating is not necessary. Secondly, trenchless methods prove to be more cost-effective. The savings stem from reducing labor costs and material expenses as there is less need for extensive excavation and subsequent landscape restoration. Lastly, trenchless pipe replacement creates less disruption. With no excavation, your property remains largely untouched. This equates to fewer disruptions in everyday life and maintenance of your property’s aesthetics.

Yes, it is absolutely possible to reline a cast iron sewer pipe. Pipe relining is a common technique used to rehabilitate damaged pipes. Using this method, a new inner pipe liner is installed, effectively restoring the structural integrity of the lines. A method known as trenchless pipe relining allows for the repair or rehabilitation of underground sewer pipes without needing extensive excavation. This not only minimizes disruption but also reduces costs. Relining is not only feasible but also a practical choice for the repair of cast iron sewer pipes.

Pipe relining technology is versatile and caters to a wide range of pipe diameters. The procedure can accommodate relatively small pipes, approximately 2 inches in diameter, and can equally be used for much larger pipes, even those up to 36 inches in diameter. However, the specifics may vary based on the technology and materials used and the site conditions.

Sewer pipes can leak due to a variety of causes. They might be damaged by external forces or pressure, often from heavy machinery or digging activities. Materials like clay and cast iron that make up the sewer pipes may also corrode over time, leading to possible leaks. Pipes could also develop leaks from faulty construction or installation. Additionally, clogs can generate pressure, causing water to escape through any weak spots; notably, these clogs can often occur due to root intrusion, where tree or plant roots infiltrate the pipes. Furthermore, natural disasters, including earthquakes, floods, and heavy rain, can cause significant damage to sewer lines, leading to leaks. These factors could individually or collectively contribute to leakages in sewer pipes.